If you are connected, unplug the power from the device. Wait 10 seconds and plug it back in.
Is it one device having problems or multiple devices?
One device = Issue is solely with the device. Refer to the manufacturer.
Multiple devices = Multiple devices = Power cycle the radio.
Make sure that every device is connected to the right wireless name with the correct password.
If it still isn’t working, attempt to connect with an ethernet cable.
If you’re still not receiving an internet signal, try to bandlock.
Radio Placement
Move the radio around the home or office to see if there is an improvement.
Band-Lock
Try Band-locking the device. This can significantly impact speeds in some areas.
Internet Usage
While others are on the same network, other devices could be downloading and or uploading files to a cloud storage or a device or multiple devices might be streaming at the same time, thus clogging the bandwidth pipe.
Smart Devices, Phones, Computers and Tablets
If you do not have a lot of devices connected, check any device that is connected to the network. Smart phones, smart devices, computers and tablets have auto backup settings as well as an auto update setting for applications that will run in the background, and it is recommended that you turn those off.
Cellular Tower
Slow speeds are usually caused by heavy traffic usage, or the radio is not getting a strong enough signal from the tower.
External Antenna
Try moving the radio outside to see if their speeds improve, if it does, we recommend that you purchase an external antenna kit. We sell different antennas and boosters to help increase speeds.
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Net All Over was founded by one of the innovators of Wireless Internet (Wi-Fi) service, having designed one of the first outdoor wireless Internet networks in the U.S. in 1996. Our goal is to provide high-speed Internet service to rural or low-service areas that either have no competitive alternative – OR – have no high-speed choice at all.
For inquiries: support@netallover.com
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