Slow Speeds

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Radio Placement

Move the radio around the home or office to see if there is an improvement.

 

Internet Usage

While others are on the same network, other devices could be downloading and or uploading files to a cloud storage or a device or multiple devices might be streaming at the same time, thus clogging the bandwidth pipe.

 

Smart Devices, Phones, Computers and Tablets

If you do not have a lot of devices connected, check any device that is connected to the network. Smart phones, smart devices, computers and tablets have auto backup settings as well as an auto update setting for applications that will run in the background and it is recommended that you turn those off.

Cellular Tower

Slow speeds are usually caused by heavy traffic usage, or the radio is not getting a strong enough signal from the tower.

External Antenna

Try moving the radio outside to see if their speeds improve, if it does, we recommend that you purchase an external antenna kit. We sell different antennas and boosters to help increase speeds.

If you have any questions, please call in to 888-425-3656 and press 2 for tech support.